Meet Joann Francis

Meet Joann Francis. She is Aalberts surface technologies – accurate brazing’s office manager based in Goffstown, New Hampshire.

Joann has been with AST-accurate brazing since the very beginning. And, that’s why she says, “I’m the OG.” During the company’s early days and throughout her years at Accurate Brazing, she jumped in to do anything and everything when needed – assembling parts, delivering parts (with her kids in the backseat strapped in their car seats), cleaning bathrooms, handwriting invoices, balancing checkbooks, and bringing dinner to the shop for the guys.

She still handles a wide variety of responsibilities, and that is why some people don’t always understand exactly what she does. Joann is involved in everything from payroll to insurance to HR to receivables & payables. With such a full plate, her biggest challenge is time management.

Joann says her favorite part of the job is “working with such an amazing Accurate team both new and old.” She adds, the best advice she would give to someone is “to take on new challenges as they become available to you.”

She grew up in Lexington, MA. Her first job was at a golf course where she and her sister worked at the snack bar. She even got free golf lessons! Joann relocated to NH with her family in 1986 and has been there ever since.

On the weekends during the summer, you will most likely find Joann somewhere on or near the water – boating or at the beach.  And, she loves to spend time with her son and daughter. She is also a good cook. But, her passion is interior design, which she plans to pursue once she retires at the end of this year.